Covid-19

The Red Pine Inn which resides in the Simcoe-Muskoka public health region is currently in the GREY ZONE (Lockdown) regional framework of restrictions.

First and foremost, we encourage all guests and staff to respect and follow these measures fully, including traveling only when it is essential.

The Inn will continue to maintain operations and allowing for overnight accommodation. Although our instincts are to welcome everyone with a warm reception and unmatched hospitality, we ask that guests consider their reasons for travel such as to isolate, conduct temporary essential work or for personal reasons that require alternative overnight arrangements. Although we expect very few guests, we feel that remaining open is an opportunity for us to be helpful.

Please check back often for further updates to our services. We hope that can soon offer you the type of experience you have come to expect from the Red Pine Inn. Until then, please stay safe and follow all safety protocols. We ask for your cooperation in adhering to our new operating Guidelines.

Your Health & Safety
The health and safety of our guests and team is always our top priority at the Red Pine Inn. In our continued effort to provide a healthy, clean and comfortable stay, we have elevated our already thorough standards and have implemented additional procedures you can expect to see during your stay.

Arrival Experience • Cleanliness • Social Distancing • Guest Rooms • Payment

These new practices take into consideration recommended guidelines of our local and provincial health units and affiliated restaurant and hotel associations which allow our team to provide exceptional service in a safe environment. Protocols and guidelines will evolve and as such so may our policies and procedures.

Arrival Experience
Pre-arrival communication may be sent to each guest with a room reservation, which includes a request to self identify Covid-19 exposure with completion of questionnaire. If any identifiable risk, we ask that you postponeyour travel plans until the risk period has passed. This assists in nsuring the wellbeing of all guests and associates.

In accordance with the Simcoe Muskoka District Health Unit mandatory requirements, those entering the Inn and its subsidiary buildings must wear a face mask / face covering while in public indoor spaces. Children 2 and under excluded. Those that are not able to comply may be denied service and asked to leave the premise.

Cleanliness
All common public areas and high touch areas are cleaned and disinfected frequently with Health Canada approved products that are effective in preventing the transmission of COVID-19. Hand sanitizer stations are located in the lobby.

Social Distancing
Signage and distancing reminders will be used where appropriate in high traffic areas to encourage and observe social distancing and promote traffic flow where practical.

Guest Rooms
Enhanced cleaning and disinfection of guestrooms has been implemented with our housekeeping attendants using protective gloves and masks. Use of disinfectant wipes for all high-touch items, disinfectant cleaners and spray sanitizer for each guest room prior to your arrival. Increased cleaning of HVAC systems and air filters.

Extra towels, blankets and pillows are available upon request. Daily housekeeping service has been discontinued with the exception of long term stays. In order to limit contact, guests may request service by contacting the Front Desk. Any guest room service will be completed without the guest present.

Guest rooms are allocated to allow for appropriate social distancing. A resting period after enhanced cleaning has been established between guests stays.

Payment
Payment can be made by credit only. Cash will not be accepted at this time.

We are following the recommendations of our local and provincial health units as well as travel recommendations and restrictions deemed by the CDC. We suggest clicking below for the latest updates:

www.simcoemuskokahealth.org
www.publichealthontario.ca/en/about/our-organization/departments/ipac
www.canada.ca/en/public-health.html